How we work | Hoffi

Understanding your users

By conducting workshops, audits and research, we develop a collaborative and comprehensive understanding of the project and its audience and can present these findings in a way that is clear to everyone involved.

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Eisteddfod

Making the audience interaction with eisteddfod easier.

Driving the conversation towards problem areas

By linking our findings together, we are able to highlight and rank key problem areas according to their impact on the project. We gain a comprehensive understanding of these problems by involving the relevant users and developing persona or user journeys

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Creative Cardiff

Connecting and amplifying Cardiff's Creative sector.

Building, testing and measuring workable solutions

By using design sprints to quickly prototype solutions, we can identify what does and doesn’t work. Creating and testing multiple options allows us to build upon any successful solutions that we find until they are ready for user testing and considered complete.

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Arts Council Wales

Designing a welcoming and intuitive platform for artists in Wales. Arts Council of Wales was in need of a new digital service – one that could emphasise and encourage a broader audience through a more engaging and open offer. By making the site more welcoming the goal was to encourage new audiences to engage with ACW digitally and to share the stories and impact of ACW.

Delivering services and design

Not only do we create products, services and designs that satisfy the needs of both you and your audience, but we work to exceed your expectations and deliver innovative solutions to the problems your organisation faces.

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The Rooms

Over the course of a week the old Station on Silver St, Bristol was transformed into a wonderland of rooms.

Measuring and adapting

Adapting to changes in the audience’s environment and measuring a project against its requirements allows us to make informed decisions to optimise the product or service. This not only upholds customer satisfaction but actively improves upon it.

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The Reporting Exchange

Helping create the world's first live online platform to help organisations with sustainability reporting.